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Improving Productivity at a fast growing KPO
Client: Our client is a trusted outsourcing partner for organizations all over the world. They offer a gamut of services to clients belonging to media houses, news agencies, newspapers, publishers, marketing solutions companies and retail brands.

Problem: The leadership always wondered if the productivity of the organization can be improved or do they have to hire more people to take additional work.

Solutions: Sapience showed opportunity of improvement in the team that led to a 40% increase in productive work hours. This lead to increase in productivity & profitability per employee. 
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Sapience made us extremely competitive, so much so that we can now claim it as our USP in our sales pitches.​

Angelo Lima Fernandes

CEO/India | Reality Premedia Services